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Payment & Security

Payment & Security

Arden Lume uses Shopify checkout and supported payment providers to process online orders securely. Available payment methods are shown at checkout and may vary by country, currency, device, and order.

Payment Processing

  • Payments are completed through the checkout methods displayed for your order.
  • Arden Lume does not store full card details.
  • Orders may be subject to payment verification, fraud screening, or additional confirmation before fulfillment.
  • Prices and shipping charges are shown in the selected storefront currency and confirmed at checkout.

Refunds

After ARDEN LUME receives an authorized return, the customer will receive any approved refund to the original payment method within 14 calendar days. This single 14-day period includes inspection and refund processing. For complete eligibility, shipping-responsibility, and refund terms, see our Return & Refund Policy.

Payment Questions

Email support@ardenlumelighting.com and include your order number. Support is available Monday-Friday, and we aim to reply within 1 business day.