Contact Information

Store name: Arden Lume

Legal business: Arden Lume LLC

U.S. corporate office: 30 N Gould St Ste N, Sheridan, WY 82801, United States

Authorized return processing address (returns by prior written authorization only): 1970 W Holt Ave, Pomona, CA 91768, United States

All current storefront products are fulfilled directly from our Zhongshan, Guangdong, China facility. The Pomona address is an authorized return processing location only. It does not hold current ready stock, is not a walk-in retail location, and is not the origin of shipment.

Customer service phone: +1 307-400-6088

General business email: info@ardenlumelighting.com

Customer service email: support@ardenlumelighting.com

Customer service page: https://ardenlumelighting.com/pages/contact

Online store: https://ardenlumelighting.com

Support is available Monday-Friday. We aim to reply within 1 business day.

Do not send returns to the Wyoming corporate office, China fulfillment facility, Pomona address, or any address found online unless our support team provides prior written authorization and order-specific instructions.